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Privacy Policy

Information Collection and Use

We collect personal information (name, email, phone number) only when voluntarily submitted through contact forms. This data is used solely to respond to inquiries and provide requested services. We do not sell, trade, or share your information with third parties for marketing purposes. Legal basis: legitimate interest for communication and service delivery.

Data Storage and Security

Personal data is stored on encrypted servers with access restricted to authorized personnel. We retain information for a maximum of 24 months after last interaction, after which it is securely deleted. We implement industry-standard SSL encryption for data transmission.

Cookies and Tracking

Our website uses functional cookies for session management and analytics (Google Analytics anonymized). No personal data is collected via cookies. Users can disable cookies via browser settings, but site functionality may be affected.

Third-Party Services

We may embed content from external platforms (e.g., Vimeo for video case studies). These providers have their own privacy policies. We recommend reviewing them before interaction.

Your Rights

Under GDPR and CCPA, you have the right to access, rectify, delete, or port your data. To exercise these rights, contact [email protected]. We respond within 30 days.

Policy Updates

This policy may be updated periodically. Changes will be posted here with an updated revision date. Last updated: November 2024.

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All design services are provided for informational and educational purposes. SereniSpace does not guarantee specific outcomes or results. Clients are advised to consult with licensed professionals for structural or safety concerns. Testimonials reflect individual experiences and are not indicative of future results.